- In an emergency text HELP and the country you are in and a multilingual assistant will call
you straight back and speak the local
language for you
- Text for help if your passport or credit card is lost or stolen
- Text for up-to-date flight information
- Text for local and tourist information e.g. Where's my nearest pharmacy?
- You can even text us for directions!
How to request information
When you need worldwide information, send a text to the
24 hour text number below.
If you need help in an emergency
In the case of an emergency
e.g. if you need to communicate with the emergency services or need assistance if
you’re a victim of crime, simply text the word HELP and the country you are in e.g.
HELP SPAIN to the 24 hour text number and we will call you back immediately to help.
Or you may prefer to call us, if this is the case, please use the 24 hour phone
number.
24 Hour Global Text Messaging number: +44(0)7590 825 118