How does it work
We give each of our customers 3x high quality durable key tags individually coded
with a unique tracking number. Should those keys be lost the finder is invited to
post them in any Royal Mail post box. They are then sent to our key recovery centre
where the customer's details are retrieved. The owner of the keys is contacted and
is asked to perform an authenticity check of the keys and to confirm their address.
Once this is complete the keys are then sent back to the customer via registered
post for added comfort and protection.
We also send an email (and optionally an SMS text message) immediately should we
receive any keys with a registered key tag. Finally we provide a telephone hotline should you
wish to talk to somebody directly.
In summary, this is how it works:
- You lose a set of keys with your tag on.
- A finder posts them straight into a post box back to us, no postage is required.
- We contact you and perform an authenticity check via the unique code on your key
- We send your keys back to you using registered post.
Business and corporate branding
For business and corporate clients you'll be pleased to know we
are able to offer a custom luggage tag design service, further extending your brand
as well as giving a useful benefit to your customers.