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Can I use my luggage tags more than once?
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Yes. You can use your tags as many times as you like both at home and abroad.
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Why shouldn’t I just write my name and address on my luggage?
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For security reasons you are strongly advised not to openly display your name and
address details on your luggage.
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What happens to all the lost luggage?
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Most lost luggage is not actually lost, it is normally a simple case of the baggage
handlers being unable to identify the owner. Baggage handlers are obliged to do
their utmost to return any luggage to its rightful owner. However, any luggage that
cannot be reunited with its owner and remains unclaimed for a specified period of
time will usually be sent to auction.
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Do I still need to purchase travel insurance?
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Yes. You are advised to take out travel insurance whenever you travel.
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What should I do if I’ve lost my tags? |
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In the event of your tags getting lost, email memberenquiries@calluma.com or send
an SMS text message to +44 (0)7590 825 118 to let us know. Please include your tracking
number in your message (this can be found on your membership card). We will deactivate
your tracking number and issue you with a replacement set of luggage tags, membership
card and new tracking number free of charge.
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What if my luggage tags get damaged?
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Tag ‘n’ Traq luggage tags are extremely durable and have been tried and tested to
withstand heavy handling. However, in the unlikely event that your tags become damaged,
please return them to us at CallUma House, 14 Cornard Road, Sudbury, Suffolk CO10
2XA along with your membership card and we will issue you with a replacement set
free of charge.
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