Peace of mind – free of charge when you book with This Is Travel
When you book with This Is Travel we provide you with two unique services free of charge to give you added peace of mind whilst travelling abroad: Tag’n’Traq and Just Text Help.
Lost luggage is on the up with over 42 million* items going missing last year. Don’t let lost luggage ruin your travels – get it back with Tag ‘n’ Traq! A service you really can’t do without…

Tag ‘n’ Traq is a unique worldwide luggage tracking service specially designed to protect your luggage and your identity 24 hours a day. So no matter where you’re travelling to or what time zone you are in, you can enjoy peace of mind that there’s always someone here to help you get your luggage back with Tag ‘n’ Traq!

- Unique tracking number means contact details aren’t on display
- Keeps your identity safe from prying eyes
- Durable tags tried and tested to withstand heavy handling
- Easy to use
- Simply report your luggage as missing and leave the rest to us!
- Includes 3 tags, ties, luggage ID card and 12 months' tracking
- 24 hour worldwide service
- Unlimited use all year round in the UK and abroad

How Tag ’n’ Traq works
Your personal details are safely stored on our database and not on your luggage tag! Instead, a unique tracking number is assigned to your account and printed onto your tags so that your missing luggage can be quickly and easily traced back to you via your tracking number – so you’re not advertising that you’re away from home by displaying your address and your identity remains anonymous.

Our eye-catching tags are printed with international telephone numbers so, if your luggage goes astray overseas, baggage handlers worldwide can call one of our operators and speak to them in his or her language to ensure the luggage is returned to its rightful owner with the minimum of fuss.

What to do if your luggage gets lost
If you lose your luggage, simply call and let us know that it’s missing or text us with the words 'lost luggage' and your tracking number. We'll do the rest just as fast as we can! As soon as we find it we’ll contact you via text message, phone or email with its location to arrange for its convenient return.

Need help abroad? Just Text HELP provides total peace of mind that help is always at hand. Worldwide. 24 hours a day.

Just send a text and a multilingual assistant will call you back immediately and translate for you in an emergency situation.
Can't find a taxi? Stolen wallet? Need a doctor? Just Text HELP will provide the information and assistance you need.

Just Text HELP for an emergency call-back
In any emergency abroad where you need help and don’t know what to do or can’t understand the language, simply text the words HELP and the country you are in e.g. HELP Spain and a multilingual assistant will call you straight back and speak the language for you.

Or text for worldwide information
Or if it’s information you need, just text us your request and we’ll reply with the details. When resort information isn’t readily available simply text us your request e.g. I need a number for a taxi firm in Cadiz, Spain and we’ll send you the information you need.

Wherever you are, whatever you need, whenever you need it, our team of experts and native language speakers are only a text message away.

Just Text HELP includes unlimited multilingual emergency assistance and unlimited information text messages. All text messages are charged at your standard network rate. Your network provider’s roaming charges will apply.

Purchase these great products for just £14.90!
If you have booked a holiday with another travel company, but are still interested in purchasing these two fantastic products, you can still do so. Simply call the helpful administration team at This Is Travel on 0844 482 7490 between the hours of 9am and 6pm on weekdays or 9am and 5pm on Saturday to arrange this at the superb price of just £14.90 for Just Text Help and Tag ‘n’ Traq combined.